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The Marlins became the first major league team to have a female president and general manager

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For the first time, a major sports team in the United States will have women running the day-to-day operations of the entire organization. It was Caroline O’Connor the name of the thing The president of baseball operations for the Miami Marlins yesterday, nearly two years after Kim Ng became the team’s general manager.

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O’Connor is the second woman to serve as president of a Major League Baseball (MLB) team — Katie Griggs of the Seattle Mariners was the first. As Chief Operating Officer, Team announce O’Connor will oversee all business operations of the club, including sales and partnerships, marketing, human resources, diversity, equality and inclusion, finance, legal affairs, communications, community outreach, technology, security, stadium facilities and special projects. MLB’s first female general manager, Ng will go on to manage the baseball side of the organization.

Unlike Ng, who came from a baseball background, O’Connor worked in finance before joining the Marlins. After serving as managing director at Morgan Stanley and director at UBS, she joined the Marlins in 2017. Miami Herald Reports indicate that she took on a more leadership role when former CEO and minority owner Derek Jeter left the Marilyn family this past February.

Research indicates that O’Connor may face challenges as a leader in a struggling organization. By many business metrics, the Marlins organization lags behind most other MLB teams. They arranged second to last With MLB attendance in 2022, you have lowest rating of any MLB team and rank 28The tenth (out of 30 teams) in revenue.

Looking at the Marlins’ business performance, O’Connor may find itself on a glass cliff. The glass slope refers to the phenomenon in which women are more likely to be selected to lead an organization in a crisis situation. For example, one study It found that women were more likely to be promoted to board positions at companies that had consistently underperformed in the previous five months. It is referred to as a cliffhanger because it is a particularly precarious and difficult position to lead an organization out of difficult times. Often the leader is to blame if there is no quick turnaround.

Underperforming organizations choose women for glass-shelf roles for several reasons. Appointing a woman to a position traditionally held by a man signals change, and that alone can be a plus when an organization is struggling. In addition, feminine characteristics typically associated with female managers, such as behaving in an understanding, intuitive, and creative manner, may be more desirable in a crisis. However, these positions of the glass slope come with a much greater chance of failure than leadership positions in stable times.

Women in these roles, particularly in male-dominated environments, can find their actions come under scrutiny and judged more harshly. in one studyAfter just one mistake on the job, women in male-dominated leadership positions were seen as less competent and lower-ranked than men in those positions.

On the bright side, there are already signs that O’Connor is making the Marlins better and may not become a victim of the glass cliff. Despite poor attendance at LoanDepot Park, where the team plays, the numbers are up 12% compared to 2019, the last year they allowed full-capacity seating for the entire season.

“We’re very deep in tee-ball and youth league baseball, and the activities that we’re doing with schools all over the community. We’ve been seeing a lot of young Marlins fans in the community and at our games, and that’s really exciting for us. We need to keep the pressure on that.” And to continue to draw the greater community into our games as a regular event when they think about what to do on their nights and weekends,” O’Connor said in an MLB press release.

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